Cross Hotel Kyoto

4.8/5
Exceptional
943 verified reviews
Address: 71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto


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Hotel Information

Check In
  • Begin Time: 3:00 PM
  • End Time: anytime
  • Instructions:
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Special Instructions: Front desk staff will greet guests on arrival. A scheduled power outage will take place on January 9, 2024 from 11 AM-3 PM. All facilities that use power, including restaurant will not be available during this time. Check-in time begins at 6 PM on this date.
  • Minimum Age: 20

Check Out
  • Time: 11:00 AM

Amenities
  • Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless Internet access and concierge services.

Dining
  • Satisfy your appetite with Mediterranean cuisine at KIHARU Brasserie, a brasserie which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Renovations and closures
  • The following facilities or services will be unavailable from January 9 2024 to January 9 2024 (dates subject to change):
    • Bar/Lounge(s)
    • Dining venue(s)

Business Amenities
  • Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Rooms
  • Make yourself at home in one of the 301 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Location
  • With a stay at Cross Hotel Kyoto, you'll be centrally located in Kyoto, within a 10-minute walk of Nishiki Market and Shijo Street. This hotel is 0.5 mi (0.8 km) from Kawaramachi Street and 1.3 mi (2 km) from Kyoto Imperial Palace.

Pets
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

General
  • Shield between guests and staff in main contact areas
  • LGBTQ friendly
  • Property confirms they are implementing guest safety measures
  • Unicode Support true
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property confirms they are implementing enhanced cleaning measures
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Essential workers only - NO
  • Protective clothing is available to guests
  • Gloves are available to guests
  • No cribs (infant beds) available
  • Commonly-touched surfaces are cleaned with disinfectant

Languages spoken
  • Japanese
  • English

Know Before You Go

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

What's Nearby

Distances are displayed to the nearest 0.1 mile and kilometer.

Kiyamachi Street - 0.1 km / 0.1 mi
Pontocho Alley - 0.1 km / 0.1 mi
Teramachi Street - 0.3 km / 0.2 mi
Nishiki Market - 0.5 km / 0.3 mi
Shijo Street - 0.6 km / 0.4 mi
Gion Shirakawa Area - 0.7 km / 0.4 mi
Kawaramachi Street - 0.7 km / 0.5 mi
Kyoto MINAMIZA Theatre - 0.7 km / 0.5 mi
Gion Tatsumi Bridge - 0.9 km / 0.5 mi
Hanamikoji Dori - 1 km / 0.6 mi
Rokakkudo Temple - 1 km / 0.6 mi
Kenninji Temple - 1 km / 0.6 mi
Yasaka Shrine - 1.2 km / 0.8 mi
Gion Corner - 1.3 km / 0.8 mi
Kyoto International Manga Museum - 1.3 km / 0.8 mi

The nearest airports are:
Itami Airport (ITM) - 50.6 km / 31.4 mi
Kobe Airport (UKB) - 78.7 km / 48.9 mi
Kansai Intl. Airport (KIX) - 97.9 km / 60.8 mi

Facilities

  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Number of bars/lounges - 1
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • In-room accessibility (in select rooms)
  • Roll-in shower (in select rooms)
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible lounge
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • 24-hour front desk
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Wheelchair accessible path of travel
  • Bicycle rentals on site
  • Concierge services
  • Fees

    Mandatory

    You'll be asked to pay the following charges at the property:

    • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.


    Optional
    • Fee for buffet breakfast: approximately JPY 3300 per person
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


    Guest Reviews

    4.8/5
    Exceptional
    943 verified reviews
    Cleanliness
    4.8
    Service and Staff
    4.7
    Comfort
    4.7
    Property Condition
    4.8
    Amenities
    4.6
    Neighborhood
    4.8

    Map