Plateau Lodge

4.3/5
Very Good
274 verified reviews
Address: 17 Carroll Street, National Park Village


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Hotel Information

Check In
  • Begin Time: 2:00 PM
  • End Time: anytime
  • Instructions:
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property uses eco-friendly cleaning products
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Special Instructions: The front desk is open daily from 8:00 AM - 7:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
  • Minimum Age: 18

Check Out
  • Time: 10:00 AM

Amenities
  • Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this motel include complimentary wireless Internet access, babysitting (surcharge), and ski storage. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining
  • Continental breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.

National Ratings
  • This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Business Amenities
  • Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.

Rooms
  • Make yourself at home in one of the 22 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and in-room massages, and housekeeping is provided daily.

Location
  • With a stay at Plateau Lodge in National Park Village, you'll be in a national park, within a 10-minute walk of Fishers Track and Marton Sash and Door Cycling Park. This family-friendly motel is 13.5 mi (21.7 km) from Old Coach Road Bike Trail and 14.2 mi (22.9 km) from Whakapapa Ski Area.

Pets
  • Pets not allowed

General
  • Professional property host/manager
  • Property does not require health documentation at check-in
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property confirms they are implementing enhanced cleaning measures
  • Staff wears personal protective equipment
  • Cashless transactions are available
  • Individually-wrapped food options are available for breakfast
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Food service has been amended for enhanced safety
  • Essential workers only - NO
  • Contactless check-in is available
  • Individually-wrapped food options are available for lunch
  • Property does not offer onsite COVID-19 testing
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • No elevators
  • Qualmark Sustainable Tourism Business Award

Languages spoken
  • English

Know Before You Go

  • Reservations are required for massage services. Reservations can be made by contacting the motel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast and lunch.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC).

What's Nearby

Distances are displayed to the nearest 0.1 mile and kilometer.

Fishers Track - 0.7 km / 0.4 mi
Marton Sash and Door Cycling Park - 0.8 km / 0.5 mi
Tongariro National Park - 6 km / 3.7 mi
Tongariro National Park Whakapapa Visitor Centre - 15.9 km / 9.9 mi
Taranaki Falls - 16.3 km / 10.1 mi
Mt Ngauruhoe - 16.3 km / 10.1 mi
Opotaka Historic Place - 16.3 km / 10.1 mi
Te Porere Redoubt - 16.3 km / 10.1 mi
Lower Tama Lake - 16.9 km / 10.5 mi
Mangatepopo Trail Head - 19.6 km / 12.2 mi
Ohinetonga Scenic Reserve - 21.6 km / 13.4 mi
Old Coach Road Bike Trail - 21.7 km / 13.5 mi
Centennial Chair - 22.6 km / 14 mi
Rockgarden Chair - 22.6 km / 14 mi
Waterfall Express Chair - 22.6 km / 14.1 mi

The preferred airport for Plateau Lodge is Taupo (TUO) - 94.3 km / 58.6 mi

Facilities

  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Babysitting or childcare (surcharge)
  • Eco-friendly cleaning products used
  • Swimming nearby
  • Shared microwave
  • Free WiFi
  • Shared refrigerator
  • Bicycle parking available
  • Designated smoking areas
  • Ski storage
  • Bicycle tour information
  • Bicycle rentals nearby
  • Wheelchair accessible parking
  • Shuttle for bicycles available
  • Snowboarding nearby
  • Roll-in shower (in select rooms)
  • Tours/ticket assistance
  • Fireplace in lobby
  • Sledding nearby
  • Nature reserve
  • Eco-friendly toiletries
  • Recycling
  • LED light bulbs
  • Wheelchair-accessible lounge
  • Ski equipment rental shops nearby
  • Ski lessons available nearby
  • Breakfast available (surcharge)
  • Mountain climbing nearby
  • Secured bicycle storage
  • Ecotours nearby
  • Laundry facilities
  • Rafting nearby
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Mountain biking nearby
  • Books
  • Infant/toddler toys
  • Wheelchair accessible (may have limitations)
  • Locally-owned & organized tours & activities
  • Express check-in
  • Change of bed sheets (on request)
  • Television in common areas
  • Change of towels (on request)
  • Garden
  • Full-service spa
  • Ski passes available
  • Area shuttle (surcharge)
  • Rock climbing nearby
  • Water-efficient toilets only
  • Children's toys
  • Luggage storage
  • Children's games
  • Water-efficient showers only
  • Express check-out
  • Canoeing nearby
  • Front desk (limited hours)
  • Trampoline
  • Library
  • Playground on site
  • Spa services on site
  • Housekeeping on request
  • Safe-deposit box at front desk
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Free self parking
  • Terrace
  • Fees

    Optional
    • Fee for continental breakfast: approximately NZD 24 for adults and NZD 19 for children
    • Late check-out fee: NZD 55.00 (subject to availability)
    • Rollaway bed fee: NZD 35.0 per day
    • Credit card charges are subject to a surcharge of 3 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


    Guest Reviews

    4.3/5
    Very Good
    274 verified reviews
    Cleanliness
    4.4
    Service and Staff
    4.3
    Comfort
    4.1
    Property Condition
    4.2
    Amenities
    4.3
    Location
    4.3
    Neighborhood
    4.2
    Value For Money
    4.2

    Map