Confirmation Details:
Taiwan Taoyuan International Airport to Taipei City
Reservation must be made 2 days in advanced to guarantee the availability of chauffeur.
All prices stated are for single trip journeys only.
Your chauffeur would be waiting for you at the arrival hall meeting point, chauffeur will be holding a placard with your name on it.
*Additional charges of $30 for any booking within the travel period of 16Jan2023 – 29Jan2023.
Important to Note:
Please make reservations at least 2 days in advance to guarantee the availability of a chauffeur.
Extra charges of SGD40 to SGD50 will apply for more than 90-minute waiting time for arrival pickup at airport or more than 30-minute waiting time for departure pickup at preferred location. An additional SGD50 (in specific country’s currency)
No refunds will be made if the cancellation request is made less than 48 hours prior to the requested pickup time, wrong information is provided, no show or flight delays.
All prices stated are for single-trip journeys only.
Additional charges of $30 for any booking within the travel period of 16Jan2023 – 29Jan2023.
1. Reservations Policy:
Reservations are to be made at least 2 business days in advance to guarantee the availability of a chauffeur.
Amount quoted includes chauffeur services, tips, fuel costs, parking fees, highway toll fees, congestion charges, insurance fees, meet-and-greet charges etc. Unless otherwise stated, charges not mentioned above are not included in the amount quoted.
For pick-up at the airport, customers are entitled to 90 minutes complimentary waiting time after the flight has landed. Any additional time thereafter will be subjected to additional charges.
For pick-up at departure location, customers are entitled to 30 minutes complimentary waiting time. Any additional time thereafter will be subjected to additional charges.
The customer shall be responsible and liable for charges arising from wrong information provided by them. Refund request will not be entertained and rearranging a transfer would incur additional charges.
2. Amendment, Cancellation and No-show Policy:
Amendments made to the reservation at least 3 working days prior to the scheduled pick-up date/time will not incur any charges. This applies only to amendments made to names, contact numbers, or number of passengers.
Amendments to the car model will incur additional charge regardless of the time the request is made.
A new reservation is required for other amendments. The prices for the new reservation may be subjected to change, due to fluctuation in exchange rates and differences in travel seasons.
Cancellation and Refund policy would be as below.
For refunds due to unforeseen circumstances, please email to CRtransfers@changirecommends.com.sg
Strictly no refund for cancellation due to wrong information provided or no show.
Any amendments must be done at least 2 business days prior to requested pick-up date. Any amendments thereafter would be subjected to penalty charges.
| Cancellation requests made 4 business days prior to your requested pick-up time |
80% Refund |
| Cancellation request made within 24 hours of from reservation |
50% Refund |
| Cancellation due to unforeseen circumstances i.e., flight cancellation, weather conditions. |
Case By Case Basis |
3. Prices:
Prices are subjected to changes due to fluctuation in exchange rates, differences in travel seasons and will be adjusted at the discretion of Changi Recommends and their partners.
Additional charges of SGD40 to SGD50 will be incurred for booking during Holiday Season period (i.e. New Year / Chinese New year / Christmas, prior to the country holiday seasons.
4. Product:
Picture of product is for illustration purposes only and the car model on the day of pick-up may vary from the illustration.
In the case where the travel itinerary involves sea transportation and location is inaccessible by car, pick-ups will be done at the corresponding jetty.
5. Liability:
In the circumstance that the chauffeur is required to contact the customer, the customer would need to ensure that he is contactable via phone. Our drivers will be keeping track of the flight status should the flight arrives ahead of its scheduled time. If the driver could not be located, the customer is advised to contact Changi Recommends for further instructions.
In the case of any flight emergencies or delays, kindly contact Changi Recommends before you take off. Should there be any emergency returns or landings, you are advised to notify Changi Recommends at your earliest convenience.
6. All prices stated are for single-trip journeys only.
7. The Management reserves the right to change the terms and conditions without prior notice.
Car Details:
6 Seater: (5Passenger + 1Driver)
5 Passenger with 5 20" Luggage
*If you have more then 5 luggage, you are advice to take bigger car.
Driver’s waiting time Policy
Chauffeur will be waiting for you up to 90 minutes upon flight landed timing.
To provide you with seamless service kindly state the flight number, date, and time correctly.
FAQ
General
How do I reserve an Airport Transfer?
- Click here to book online with us.
- An email confirmation will be sent upon successful payment.
- Upon arrival to airport, kindly do look out for driver with a placard with your name on it and assist you with luggage.
Reservation and Confirmation Process
How many days in advance should I book my airport transfer?
You are strongly encouraged to reserve your spot online at least 2 working days (Overseas Airport Transfer) before your departure date.
What happens after I have successfully booked an airport transfer for my trip?
Your booking will be sent for processing by our operation team to the Transport Provider after payment is completed.
You will receive a confirmation email with your order confirmation.
If you have not received the email, please check your spam box. If there are errors in your details, kindly contact us at crtransfers@changirecommends.com.sg.
Upon your arrival at the specific International Airport, kindly look out for driver holding a placard with your name on it and the driver will proceed to assist you to your reserved car.
What happens if my booking details change?
All changes have to be made at least 2 business days before scheduled pick-up time.
If the changes do not affect the vehicle capacity/model that we provide, there will be no extra charges applied.
If the changes require an upgrade/downgrade in vehicle capacity/model, we may require you to create a new booking with your latest changes. Your previous booking will be fully refunded. Please note that new booking fees vary depending on currency exchange fluctuations and differences in travel seasons.
| Cancellation requests made 4 business days prior to your requested pick-up time |
80% Refund |
| Cancellation request made within 24 hours of from reservation |
50% Refund |
| Cancellation due to unforeseen circumstances i.e., flight cancellation, weather conditions. |
Case By Case Basis |
What happens if my flight is delayed?
In the case of any flight delays or other flight-related emergencies, please contact us at CRtransfers@changirecommends.com.sg or contact us via LINE, WHATSAPP, VIBER OR WECHAT at +65 8790 0737 for further instructions.
We will reach out to the chauffeur on your behalf and there will be no additional charges. There would be a flight status monitoring system where your driver would be following closely as well. Your chauffeur will be aware of your late arrival, and you may proceed as planned when you have arrived at the country.
Chauffeur's Matters
I have arrived at the airport, where do I meet my chauffeur?
Upon arrival to airport, kindly do look out for driver with a placard with your name on it and assist you with luggage.
In the event you are unable to locate the driver, please contact us at CRtransfers@changirecommends.com.sg or contact us via LINE, WHATSAPP, VIBER OR WECHAT at +65 8790 0737 for further instructions.
Luggage Matters
What is the maximum amount and size of luggage I can bring?
The typical luggage size we’d suggest is 64 x 41 x 26 centimetres, which is the 24” medium-sized luggage. If your luggage is larger than this, it will be considered as two separate pieces of luggage.
Baby Pram, Wheelchair or Mobility equipment are counted as odd size items
At the point of booking, you will be informed on the estimated number of luggage that your selected vehicle can fit.
What if I am bringing large suitcases / golf clubs or skis?
We are regretted to inform you that normal car types like 5 seaters and 6 seaters are unable to fit in excess luggage or large items. If you are carrying excess luggage or large items (such as skis, golf clubs etc.) Please enquire us in advance before you order.
We are reachable by these methods: LINE, WHATSAPP, VIBER OR WECHAT (24 Hours): +65 8790 0737 Email: crtransfers@changirecommends.com.sg
What happens if my travel partner is someone with disability?
Drop us an email or LINE, WHATSAPP, VIBER OR WECHAT message, we will advise you accordingly.
WhatsApp: +65 8790 0737
Email: crtransfers@changirecommends.com.sg
Price and Tips Matters
What does my payment cover?
Your payment covers the following: Fuel costs, Toll fees, Parking fees, Service fees, 90 minutes waiting time at the airport
At the point of booking, you will be informed on the estimated number of luggage that your selected vehicle can fit.
Is tipping required?
Gratuities is not included in the price and tipping is not customary for many countries.
"But I think my chauffeur’s service has been great!" We leave it up to your discretion on tipping.
If I booked with you before, do I get any discount for future trips?
We do not offer any promotional codes on our transfers as we offer value for money and low prices all year round and for every route we cover. We will continue to do our best in providing competitive prices for our transfers. As well as low prices, we have our 24/7 hotline for you to contact us whenever you need us, we'll be here for you. We hope you'll consider us for your future trips.
Miscellaneous
Insurance Matters
You are highly encouraged to have a valid travel insurance policy for the duration of your trip.
Our chauffeur reserves the right to refuse to pick up the passenger(s) if they are seen to be under the influence of alcohol or drugs, or if they display behaviour and/or language that is abusive and potentially damaging to the chauffeur, other passengers, or the vehicle.
If the service is cancelled due to the above reasons, there will be no refunds and you may be liable for any vehicle damages and cost incurred.
Chauffeur services from place of accommodation to the airport.
Our chauffeur will arrive punctually at the designated pick-up address to ensure that you get to the airport on time.
To ensure timely arrival, we recommend that you arrange for pick up at least 3 to 4 hours before the departing flight. If your place of accommodation is far from the airport, we suggest that you arrange for an earlier pick up, to allow ample time for your journey and flight check in.