The Westin Osaka

4.5/5
Wonderful
962 verified reviews
Address: 1-1-20 Oyodonaka, Kita-ku, Osaka, Osaka-fu


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Hotel Information

Check In
  • Begin Time: 3:00 PM
  • End Time: anytime
  • Instructions:
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve rollaway/extra beds
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property does not allow children age 12 and under to access the Executive lounge after 6 PM.
  • Special Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. An alternate fitness facility will be available during the listed closure dates.
  • Minimum Age: 20

Check Out
  • Time: 12:00 PM

Amenities
  • Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
  • Grab a bite to eat at AMADEUS, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Renovations and closures
  • The following facilities or services will be unavailable from October 23 2023 to October 27 2023 (dates subject to change):
    • Fitness facilities
    • Sauna
    • Swimming pool
    The property will be renovating from September 4 2023 to October 20 2023 (completion date subject to change). The following areas are affected:
    • Guestrooms
    During renovations, the hotel will make every effort to minimize noise and disturbance.

Business Amenities
  • Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Osaka? This hotel has 603 square feet (56 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.

Rooms
  • Make yourself at home in one of the 303 guestrooms featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

Location
  • A stay at The Westin Osaka places you in the heart of Osaka, steps from Umeda Sky Building and a 5-minute drive from Osaka Tenmangu Shrine. This 4.5-star hotel is 3.2 mi (5.2 km) from Dotonbori and 4.2 mi (6.8 km) from Osaka Castle.

Pets
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

General
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property does not require health documentation at check-in
  • Shield between guests and staff in main contact areas
  • Property confirms they are implementing guest safety measures
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  • Contactless food service / room service is available
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property confirms they are implementing enhanced cleaning measures
  • Staff wears personal protective equipment
  • Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
  • Cashless transactions are available
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
  • Parking height restrictions apply
  • Commonly-touched surfaces are cleaned with disinfectant

Languages spoken
  • Japanese
  • English

Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.
  • Enhanced food service safety measures are in place.
  • This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) and Commitment to Clean (Marriott).

What's Nearby

Distances are displayed to the nearest 0.1 mile and kilometer.

Umeda Sky Building - 0.1 km / 0.1 mi
Grand Front Osaka Mall - 0.7 km / 0.4 mi
Osaka Station City - 0.9 km / 0.6 mi
LUCUA Osaka - 1 km / 0.6 mi
NU Chayamachi - 1.2 km / 0.8 mi
Herbis Plaza - 1.2 km / 0.8 mi
HEP Five Shopping Mall - 1.3 km / 0.8 mi
Sankei Hall Breeze - 1.3 km / 0.8 mi
Hanshin Department Store - 1.3 km / 0.8 mi
Pokemon Centre Osaka - 1.3 km / 0.8 mi
Umeda Arts Theater - 1.3 km / 0.8 mi
Hankyu Umeda Main Store - 1.5 km / 0.9 mi
Osaka Science Museum - 1.8 km / 1.1 mi
Festival Hall - 1.9 km / 1.2 mi
Osaka International Convention Center - 2 km / 1.2 mi

The nearest airports are:
Itami Airport (ITM) - 13.9 km / 8.6 mi
Kobe Airport (UKB) - 46.1 km / 28.6 mi
Kansai Intl. Airport (KIX) - 54.5 km / 33.9 mi

The preferred airport for The Westin Osaka is Kansas City International Airport (MCI).

Facilities

  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Proposal/romance packages available
  • Parking (limited spaces)
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Conference space size (meters) - 56
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • Free WiFi
  • No single-use plastic water bottles
  • Number of bars/lounges - 1
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Accessible bathroom (in select rooms)
  • Fireplace in lobby
  • Airport transportation (surcharge)
  • Comprehensive food waste policy
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • No accessible train station shuttle
  • Multilingual staff
  • Handrails in stairways
  • Water dispenser
  • Electric car charging station
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Bicycle rentals on site
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Wheelchair accessible (may have limitations)
  • Showcase for local artists
  • Wheelchair accessible
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Free train station drop-off
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Change of towels (on request)
  • Garden
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • Designer stores on site
  • Luggage storage
  • Water-efficient showers only
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Free train station pickup
  • Number of restaurants - 3
  • Housekeeping on request
  • Safe-deposit box at front desk
  • Sauna
  • Conference space
  • Self parking (surcharge)
  • Hair salon
  • Conference space size (feet) - 603
  • Concierge services
  • Fees

    Mandatory

    You'll be asked to pay the following charges at the property:

    • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.


    Optional
    • Fee for buffet breakfast: approximately JPY 4300 for adults and JPY 2150 for children
    • Airport shuttle fee: JPY 1600 per person (one-way)
    • Airport shuttle fee per child: JPY 800 (one-way), (up to 12 years old)
    • Self parking fee: JPY 2000 per night (in/out privileges)
    • Rollaway bed fee: JPY 10500.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


    Guest Reviews

    4.5/5
    Wonderful
    962 verified reviews
    Cleanliness
    4.6
    Service and Staff
    4.6
    Comfort
    4.6
    Property Condition
    4.5
    Amenities
    4.3
    Location
    4.2
    Neighborhood
    4

    Map