The Face Suites Kuala Lumpur

4.4/5
Very Good
1476 verified reviews
Address: 1020, Jalan Sultan Ismail, Kuala Lumpur


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Hotel Information

Check In
  • Begin Time: 3:00 PM
  • Instructions:
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve rollaway/extra beds
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • All guests must show a valid passport. This is the only form of identification that is accepted at this property.
    • The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.
  • Special Instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
  • Minimum Age: 21

Check Out
  • Time: 12:00 PM

Amenities
  • Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this aparthotel include complimentary wireless Internet access and concierge services.

Dining
  • Enjoy international cuisine at Cafe iL Viso, one of the aparthotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.

Renovations and closures
  • The following facilities or services will be unavailable from October 4 2023 to October 4 2023 (dates subject to change):
    • Fitness facilities
    • Swimming pool

Business Amenities
  • Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Rooms
  • Make yourself at home in one of the 200 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and microwaves. 42-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Location
  • With a stay at The Face Suites Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and Suria KLCC Shopping Centre. This 5-star aparthotel is 0.9 mi (1.5 km) from Kuala Lumpur Tower and 1.1 mi (1.8 km) from KLCC Park.

Pets
  • Service animals not allowed
  • Pets not allowed

General
  • Professional property host/manager
  • No cribs (infant beds) available
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property follows regional sanitization guidelines Safe & Clean (Malaysia)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Languages spoken
  • Malay
  • English

Know Before You Go

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).
  • This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

What's Nearby

Distances are displayed to the nearest 0.1 mile and kilometer.

Kuala Lumpur Forest Eco Park - 0.3 km / 0.2 mi
Masjid Jamek Kampung Bahru Mosque - 0.9 km / 0.5 mi
Petrosains Science Discovery Centre - 1.1 km / 0.7 mi
Petronas Twin Towers - 1.1 km / 0.7 mi
SOGO - 1.3 km / 0.8 mi
Suria KLCC Shopping Centre - 1.3 km / 0.8 mi
Masjid India - 1.4 km / 0.8 mi
Kuala Lumpur Convention Centre - 1.4 km / 0.9 mi
KLCC Park - 1.4 km / 0.9 mi
Chow Kit Night Market - 1.5 km / 0.9 mi
Kuala Lumpur Tower - 1.6 km / 1 mi
DBKL City Theatre - 1.6 km / 1 mi
Changkat Bukit Bintang - 1.6 km / 1 mi
Pavilion Kuala Lumpur - 1.6 km / 1 mi
Fahrenheit 88 Shopping Mall - 1.7 km / 1.1 mi

The nearest airports are:
Subang (SZB-Sultan Abdul Aziz Shah) - 25.8 km / 16 mi
Kuala Lumpur International Airport (KUL) - 61.5 km / 38.2 mi

The preferred airport for The Face Suites Kuala Lumpur is Kuala Lumpur International Airport (KUL).

Facilities

  • Dry cleaning/laundry service
  • Luggage storage
  • 24-hour front desk
  • Free WiFi
  • Number of restaurants - 2
  • Number of bars/lounges - 1
  • Number of outdoor pools - 2
  • Safe-deposit box at front desk
  • In-room accessibility (in select rooms)
  • Wheelchair accessible parking
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Children's pool
  • Accessible bathroom (in select rooms)
  • Elevator
  • Fitness facilities
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Pool sun loungers
  • Concierge services
  • Rooftop terrace
  • Fees

    Mandatory

    You'll be asked to pay the following charges at the property:

    • Deposit: MYR 300.00 per accommodation, per night

    We have included all charges provided to us by the property.


    Optional
    • Self parking fee: MYR 10 per day
    • Valet parking fee: MYR 30 per stay
    • Early check-in is available for a fee (subject to availability)
    • Rollaway bed fee: MYR 90 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


    Guest Reviews

    4.4/5
    Very Good
    1476 verified reviews
    Cleanliness
    4.5
    Service and Staff
    4.3
    Comfort
    4.6
    Property Condition
    4.4
    Amenities
    4.2
    Location
    4.6
    Neighborhood
    4.2

    Map