Japan Rail Passes

Changi Recommends Japan Rail Pass

Japan Rail

Japan Rail Pass, a joint offering of the six companies comprising the Japan Railways Group (JR Group), is the most economical means of travelling throughout Japan by rail. The Japan Rail Pass can be used on all JR Shinkansen lines within the areas covered, except for travel on Nozomi and Mizuho trains on the Tokaido, Sanyo and Kyushu Shinkansen lines.
It can only be bought outside of Japan and only applicable for non-Japanese tourists with the Temporary Visitor entry status.
Apart from Japan Rail Pass, we also offer Hokkaido Rail Pass, Shikoku Rail Pass, Kyushu Rail Pass, Kansai Rail Pass, JR East Pass, JR Sanyo San'in Rail Pass.
Upon reservation with us, simply turn in your Exchange Order (that is valid for 3 months from date of issuance) at the ticket office, to obtain the Japan Rail Pass.

Available Passes

JR Pass Ordinary / JR Pass Green

JR Pass Ordinary / JR Pass Green
  Almost all JR trains nationwide
(Bullet trains, limited express trains, etc.)
  Duration: 7, 14 or 21 consecutive days
  Not available to residents of Japan

Hokkaido Pass

Hokkaido Pass
  Includes Sapporo, Hakodate, Furano, Kushiro, Abashiri
  Duration: 3, 5, 7 consecutive days or Flexible 4 days in 10-days period
  Not available to residents of Japan

JR Shikoku Pass

JR Shikoku Pass
  Includes Matsuyama, Kochi, Tokushima, Takamatsu, Imbari
  Duration: 2, 3, 4 or 5 consecutive days
  Not available to residents of Japan

JR Kyushu Rail Pass

JR Kyushu Rail Pass
  Includes Fukuoka, Nagasaki, Aso, Kagoshima, Beppu
  Duration: 3 or 5 consecutive days
  Not available to residents of Japan

JR Takayama Pass

JR Takayama Pass
  Includes: Kyoto, Osaka, Fukui, Kanazama, Toyama, Takayama, Gero, Nagoya, Shinano Omachi, Matsumoto
  Duration: 7 consecutive days
  Not available to residents of Japan

JR East-South Hokkaido Pass

JR East-South Hokkaido Pass
  Includes Tokyo, Koriyama, Aomori, Sendai, Hakodate, Sapporo
  Duration: Flexible 6 days in 14-days period
  Not available to residents of Japan

JR West Pass

JR West Pass
  Includes Kyoto, Osaka, Nara, Kobe, Okayama, Hiroshima, Miyajima, Hakata (depending on which specific pass)
  Duration: 1 day - 7 days options depending on which specific pass
  Not available to residents of Japan

 Email Us

call@changirecommends.com.sg
Office hours 9am - 6pm, Monday to Friday
(Singapore Time Zone, UTC+08:00)

 Call Us

Enquiries and Assistance
+65 6701 1185
24 hours Daily

 Whatsapp ID

Enquiries and Assistance
+65 9134 1516
24 Hours
(Singapore Time Zone, UTC+08:00)

FAQ

Japan Rail Pass (JR Pass) is a personal train ticket granting you access to most of the major Japan Railways (JR) train lines. This excludes some of the high-speed trains such as Nozomi and Mizuho Shinkansen. Travellers can get unlimited rides to various locations like Hokkaido, Tokyo,Nagoya,Osaka, Shikoku and Kyushu by utilising this pass.

You can purchase them online at https://www.changirecommends.com/japanrail.aspx, at least one calendar day before your collection date (or departure date). It is recommended to get them online.

If you wish to purchase a JR Pass directly at our booths, please be advised that passes are currently only available at our Changi Recommends booth in Terminal 1 Departure transit (after immigration). We strongly recommend purchasing your pass online for a more expedient experience.

Note: Please remember to enter your full name (as shown in your passport) at the point of booking for your JR Pass.

Any non-Japanese national who visits Japan as a tourist or with a “Temporary Visitor” status is eligible.

Japanese citizens are NOT eligible for the pass, unless they are Permanent Residents of another country or married to a non-Japanese residing in another country outside of Japan. Foreigners visiting for non-tourism purposes (E.g. Work, military, diplomatic, cultural, research etc.), or holding a long-term visa (E.g. Student, instructor or work) are similarly NOT eligible for the pass.

Yes. You must use non-Japanese passport with a “Temporary Visitor” visa to enter the country.

Yes, you are able to order for your friend so long they meet the requirements set by Japan Railways.

  • A) The name on the ticket corresponds to the name on the passport of the traveller.
  • B) He or she must not be working or residing in Japan. Please note that they are able to purchase discounted Japan Rail tickets directly from the train stations in Japan.

However, it is recommended that you purchase the ticket for yourself to prevent confusion at the train ticket counter.

The pass is non-transferable; it is not possible to activate the JR Pass on behalf of someone else. You must be present in order to exchange the Exchange Order for JR Pass, your passport and identity is used as verification.

You can collect your Japan Rail Pass Exchange Order (EO) at any of the preferred Changi Recommends booths, located in across the three terminals of Singapore Changi Airport terminals. The counters open 24 hours daily.

Unused Japan Rail Pass Exchange Orders may be returned to Changi Recommends within 1 year from the date of purchase as long as the Exchange Order has not been turned in for a Japan Rail Pass. Stolen, damaged or misplaced Exchange Orders will not be valid for return. Do note that there will be a 10% administrative fee and a 90-day processing time.

Refunds of your Japan Rail Pass in Japan can be processed at any Japan Rail Pass office, provided that they are processed before the start date of your pass. Please note that there will be a 10% administrative fee levied for such cases. Passes cannot be refunded if the start date has passed.

Please contact attractions@changirecommends.com for any inquires on refunds or returns in Singapore.

The type of passes available and suitable for you differ very much based on your itinerary.

For instance, you may consider getting Hokkaido regional passes if your trip is entirely within Hokkaido. This grants you full access to the entirety of Hokkaido for a select number of days.

Alternatively, if you intend to visit many different parts of Japan on your trip, you may wish to get the national pass as it covers the whole of the Japanese archipelago.

You will need to present the Exchange Order for your JR pass at a Japan Rail Office (available in Japan airports and main train stations). Remember to collect this Exchange Order from Changi Recommends before checking in your flight.

You will be requested to fill in a form with your details and the passport entry stamp at the Japan Rail Office.

JAPAN RAIL OFFICES AND SERVICE HOURS:

You will need to select a date you wish to use the pass when you exchange the Exchange Order for your pass at the JR Pass Office. The JR Pass has to be utilised within 30 days of the exchange.

Most JR Passes are valid for consecutive days use from your preferred starting date selected on the Exchange Order. The pass remains valid for the given period of consecutive days even if you do not use it daily.

Please note however that there are certain passes that allow for flexibility of use within a certain number of days, for example 4 days of usage within a period of 6 days.

Validity period of these Japan Rail Passes are counted in full days, not 24-hour periods. For example, using your pass at 9am on day 1 and 8am on day 2 will be counted as two separate uses of the pass.

Children of age 5 and below can travel for free with a pass holder, but they are not entitled to a seat. If you wish to secure a seat for your child, you will need to purchase a Child Pass.

Children ages between 6 and 11 years old will require a Child Pass. Children above 12 years old will require an Adult Pass.

Green Pass is equivalent to first class cabin (also known as Green Car) on all Shinkansen and some of the fast trains. You can locate this carriage with its green clover icon on the side of the carriage. This pass lets you enjoy your journey in comfort with a large reclined seat, ample leg space, integrated radio and luggage space.

Green Pass is usually recommended for peak travel seasons (May, August and September) as they are generally less crowded than the normal carriages.

Unlike the normal tickets, the JR Pass does not work with the automatic gates. Please show your pass to the train staff, in the glass booth next to the gate, for them to let you through.

It is not necessary to reserve a seat as you may use the non-reserved seats by showing your JR Pass. Most trains do not have reserved seats except for trains like Narita Express, which will assign a seat number to you.

If you are travelling in a group and would like to sit together, we suggest that you apply for seat reservations. Seat reservations are free for JR Pass holders at Midori No Madoguchi.

Kindly take note of the peak hours when you are commuting. Peak hours are usually between 0700 hours and 0900 hours, or 1800 hours and 2000 hours. Please be advised that trains can get booked out several days in advance during public holidays such as Bank Holidays.

A Nationwide Japan Rail Pass allows you to board on the majority of trains that run on the JR railway network, including regional routes such as JR Kyushu, JR East, JR West, JR Central, JR Shikoku and JR Hokkaido. You will have access to local and express trains, fast bullet trains, and the 'Shinkansen' on the Hikari or Sakura lines.

The Japan Rail Pass is not valid for: Private Rail Lines, Super Express-Only Shinkansen trains 'Nozomi' and 'Mizuho', subways or trams within cities, sleeper wagons/ private wagons in night trains, and special compartments for which you will have to pay an extra fee.

If the JR train uses non-JR tracks during its route, additional fares may be required for that part of the trip. Payment is done either before boarding or after boarding the train.

The Japan Rail Pass gives you access to these JR local bus lines:
JR Hokkaido Bus, JR Bus Tohoku, JR Bus Kanto, JR Tokai Bus, JR Shikoku, West Japan JR Bus, Chugoku JR Bus, and JR Kyushu Bus.

Note: Japan Rail Pass is NOT valid for travel on express bus routes or highway buses. *Validity for particular routes is subject to change

Useful routes to note:
Samani Erimo Misaki (Cape Erimo)
Aomori station Aomori airport
Hachinohe/Aomori Towada Lake
Morioka Ryusendo
Tateyama Awa Shirahama
Naganohara Kusatsuguchi Kusatsu Onsen-Shirane Kazan
Yokokawa Karuizawa
Kyoto Station Ryoanji Takao Shuzan

You can also access the JR Miyajima Ferry with your JR Pass (not inclusive of the ferry to Korea).

Unfortunately, you will need to purchase a new pass again as there is no replacement for any lost or stolen passes.

There are smoking and non-smoking carriages. Please board the appropriate carriage if you wish to smoke on the train.

Absolutely. Please try out the various unique meal boxes from different regional trains. These yummy meals only cost from 1,000 Yen onwards.


 Email Us

call@changirecommends.com.sg
Office hours 9am - 6pm, Monday to Friday
(Singapore Time Zone, UTC+08:00)

 Call Us

Enquiries and Assistance
+65 6701 1185
24 hours Daily

 Whatsapp ID

Enquiries and Assistance
+65 9134 1516
24 hours Daily